How to Order

"Sue offers a personal service and like to speak to our customers - please contact Sue to learn more"

Ordering 'computer to computer' is so impersonal

DEBIT CARDS can be used for transactions of any value.

Give Sue a call on 01303 862617.   The answering machine will be switched on, if Sue is providing a course then she will phone you back later if you leave your name and telephone number.   

Opening times from:

9 am until 9 pm during daylight hours - 7 days a week.  By appointment only.

If phoning is not convenient send an email to

Let Sue know what you want to order and include your contact details and Sue will ring you as soon as possible.

Click here for our full Terms of Business

Payment details - Sue will ask for the following card details:

The name of the card holder as it appears on the card.
The address of the card holder (if it is different from the delivery address).
The card number.
The Start Date.
The Expiry Date.
The Last 3 Digits on the Signature Strip. (on the back of the card)
The Issue Number (we require the full number e.g. 002)
PLEASE, DO NOT send these details by Email as Emails are not secure.

We use an electronic chip & pin device for all card transactions.

 A card transaction receipt and Hilltop receipt is provided with every mail order and shop sale.

All the goods we sell are covered by our ‘No Quibble’ guarantee and all

Ashford equipment has the additional cover of The Ashford guarantee.

We have altered the way we charge for UK MAINLAND DELIVERY.

Postage is now based on the TOTAL ORDER VALUE + the relevant POSTAL CHARGE below. This method offers greater value for money.  

Items are normally sent by 1st class post or ParcelForce 48 hour.  


Delivery Charges
Order Value Postage
up to £10 £5
£10 - £20 £6
£20 - £35 £6
£35 to £70 £7
£70 - £100 £15
£100 - £250 £18
£250+ £15
Rest of  the World
ask for quote parcels priced by volume.


We accept the following credit and debit cards:

Maestro Debit, Mastercard Credit, VISA Credit, VISA Debit, VIS Electro & JCB

"Sue offers a personal service and like to speak to our customers - please contact us to learn more"