HILLTOP SPINNING and WEAVING CENTRE

Established in 1990

POSTED 4th September 2010

PROPRIETORS: SUE & BILL CHITTY

The HILLTOP GUARANTEE

All products sold by HILLTOP have a NO QUIBBLE guarantee. Should any problems arise in the first year after the purchase date due to faulty manufacture, we guarantee to either replace the goods or repair then to your complete satisfaction. If you are not completely satisfied with any goods ordered please return them to us in good condition within 28 days of purchase, and in original packaging where applicable, for a full refund.

If you purchase goods manufactured by ASHFORD of New Zealand then in addition to our own guarantee there is the opportunity to register your purchase on ASHFORD’S web site www.ashford.co.nz  If you are unable to contact Ashford in this way please advise us and we will register your product with Ashford on your behalf.

Ashford have launched the ‘Ashford Club’

Membership costs £4 and for that you get a super edition of The Wheel, on-line access to free patterns, projects and technique information. Regular competitions with great prizes. Craft events around the world. Quarterly on-line newsletter. Exclusive product offers and Invitations to ‘Ashford Days’.

The Club replaces the free Ashford Wheel paper.

You can join the club via Ashford’s Club web site at www.ashfordclub.co.nz

Ashford’s Quality Assurance

When you buy an Ashford product you can be assured that you are buying a quality product. The company has been in operation since 1934 and employs experienced and qualified tradesmen and women – many of whom have been with the company for over 25 years.

A formal quality assurance programme, Q Base, was implemented in 1998 and continues to this day. The Q-Base Code is based upon the ISO 9001 quality system standards. It requires us to implement management disciplines to assure quality of products and services. We are independently audited annually by Telarc SAI, a Systems Certification Body by JAS-ANZ (Joint Accreditation System - Australia and New Zealand) and our performance against eight standards, including meeting customer needs, training, work instructions, continual improvements, are measured and tested.

Ashford Traditional

1938

Ashford Traditional

1964

Ashford Traditional

1967

Ashford Traditional

1975

Ashford Traditional

1982

Ashford Traditional

1991

Ashford wheels were first made in 1938 by Walter Ashford in 1938. The Ashford company is based in Ashburton, New Zealand. The Traditional wheel can be found throughout the world and over 250,000 have been sold.